Help & Support

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Moxtra Support
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To view the Frequently Asked Questions 

  1. Launch the App
  2. Click on your Account Name (on bottom left)
  3. Click on HELP & SUPPORT 
  4. Click on GO TO HELP CENTER
  5. Explore the Support Articles by different categories.

 

To raise a Support Ticket to Moxtra Support Team for a question on features & functionality or to report an Incident

  1. Launch the App
  2. Click on your Account Name (on bottom left)
  3. Click on HELP & SUPPORT
  4. Click on CONTACT SUPPORT
  5. Enter the details of your query (category, full description, error/screenshot URL)
  6. Click on SUBMIT

 

To Submit a Feedback on the features & functionalities

  1. Launch the App
  2. Click on your Account Name (on bottom left)
  3. Click on HELP & SUPPORT
  4. Click on SUBMIT FEEDBACK
  5. Enter the details (full description)
  6. Click on SUBMIT